Terms of Service

Effective Date: August 24, 2026

Welcome to Vorlax Auto. These Terms of Service explain the rules and conditions governing your access to and use of our website, products, and services. By browsing our website, creating an account, or purchasing products from us, you agree to comply with these terms.

Please read this document carefully before using our website or placing an order.

1. About Vorlax Auto

Vorlax Auto operates an online store specializing in automotive parts, accessories, and related products.

Business Name: Vorlax Auto
Address: 8001 Franklin Rd, Athens, Alabama 35614, United States
Email: info@vorlaxauto.com

2. Agreement to These Terms

By visiting our website, opening an account, placing an order, or using any of our services, you confirm that you accept these Terms of Service and any other policies that apply to your use of our store.

If you disagree with any part of these terms, please discontinue using our website and do not purchase products through our store.

3. Eligibility to Purchase

You must have the legal capacity to enter into a binding agreement to purchase products through our website.

When placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method selected for your purchase.

4. Product Descriptions and Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate and helpful.

However, we cannot guarantee that all information will always be complete, current, or free from errors.

Product images may be provided for illustration purposes, and the actual product, packaging, appearance, color, or specifications may differ from the images displayed online.

We may correct mistakes, revise descriptions, update specifications, or remove inaccurate information at any time.

5. Vehicle Fitment and Compatibility

Customers are responsible for confirming that an automotive product is suitable for their vehicle before completing a purchase.

Before ordering, please verify the relevant details, including:

• Vehicle make.

• Vehicle model.

• Vehicle model year.

• Engine type.

• Trim level.

• OEM or manufacturer part number.

• Product dimensions.

• Applicable product specifications.

If you are uncertain about whether a product will fit your vehicle, please contact us before placing your order.

Purchasing or installing an incompatible part may affect return or refund eligibility under our Return and Refund Policy.

6. Product Prices and Availability

Unless otherwise indicated, all prices displayed on our website are in U.S. dollars.

Prices, product descriptions, and availability may change without prior notice.

We reserve the right to correct pricing mistakes, typing errors, or inaccurate product information. If an error affects an order you have submitted, we may contact you to discuss the available options, which may include canceling the affected order.

7. Orders and Acceptance

When you submit an order through our website, you are making an offer to purchase the selected products.

Vorlax Auto reserves the right to accept, reject, cancel, or limit orders when reasonably necessary, including in situations involving:

• Products that are unavailable.

• Incorrect pricing.

• Inaccurate product descriptions.

• Suspected fraudulent activity.

• Unauthorized payment transactions.

• Incorrect or incomplete shipping details.

• Breaches of these Terms of Service.

• Applicable legal or regulatory restrictions.

Receiving an order confirmation does not necessarily mean that your order has been fully accepted for shipment.

If we cancel an order after payment has been collected, any applicable refund will be handled in accordance with our policies and applicable law.

8. Payment Terms

Payment must be successfully authorized before an order can proceed to processing.

Payments may be handled by Shopify and third-party payment service providers.

You agree to submit accurate, complete, and up-to-date billing and payment information when making a purchase.

We may delay or cancel an order if payment cannot be authorized or if we reasonably suspect unauthorized transactions or fraudulent activity.

9. Shipping and Delivery

Vorlax Auto currently ships to addresses within the United States only.

Our standard shipping estimates are as follows:

• Order Processing: 1–2 business days.

• Estimated Shipping Time: 3–4 business days.

• Standard Shipping Fee: $50 per order.

These timeframes are estimates and may be affected by weather, carrier operations, public holidays, high shipping volumes, or other circumstances outside our reasonable control.

For additional information about shipping destinations, delivery estimates, fees, and shipping restrictions, please review our Shipping Policy.

10. Returns and Refunds

Eligible products may generally be returned within 30 calendar days after delivery, provided they meet the requirements stated in our Return and Refund Policy.

Some products may be excluded from returns, including items that have been used, installed, modified, or damaged, as well as certain custom or specially ordered products, subject to applicable law and the terms disclosed before purchase.

Please consult our Return and Refund Policy for complete details about return eligibility, refund processing, exchanges, and return shipping expenses.

11. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to cancel orders before processing or shipping begins. However, we cannot guarantee cancellation after an order has entered processing or has been dispatched.

If your order has already shipped, you may need to follow the return procedures outlined in our Return and Refund Policy.

Any cancellation and associated refund will be handled in accordance with applicable law.

12. Customer Account Responsibilities

If you create an account on our website, you are responsible for protecting your login credentials and keeping your password confidential.

You are responsible for activities conducted through your account to the extent permitted by applicable law.

Please notify us promptly if you suspect that someone has accessed your account without permission.

13. Acceptable Website Use

You agree to use our website only for lawful purposes and in compliance with these Terms of Service.

You must not:

• Break applicable laws or regulations.

• Submit false, inaccurate, or misleading information.

• Attempt fraudulent purchases or payment transactions.

• Disrupt website functionality, security, or performance.

• Attempt to access restricted systems or accounts without authorization.

• Upload malicious software, harmful code, or other damaging material.

• Violate another person's rights.

• Use our website for deceptive, abusive, or harmful activities.

We reserve the right to restrict or suspend access when reasonably necessary to protect our business, customers, website, or services.

14. Intellectual Property Rights

Materials displayed on our website, including written content, graphics, logos, photographs, designs, and other creative elements, may belong to Vorlax Auto or be used under appropriate authorization.

These materials may be protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or commercially exploit our website content without obtaining the necessary permission, unless otherwise permitted by law.

15. Third-Party Services and Links

Our website may rely on or provide access to third-party services, including payment processors, shipping companies, and other service providers.

These third parties may operate under their own terms, privacy policies, and procedures.

Vorlax Auto does not control the independent practices of third-party services and is not responsible for their actions except where applicable law provides otherwise.

We encourage you to review the relevant terms and policies before using third-party services.

16. Disclaimers

To the extent allowed by applicable law, our website and products are provided without warranties or guarantees beyond those expressly offered by us or required by law.

We do not guarantee that website access will always be uninterrupted, error-free, or continuously available.

Nothing in these Terms of Service is intended to remove, restrict, or override consumer rights that cannot legally be excluded or limited.

17. Limitation of Liability

To the extent permitted by applicable law, Vorlax Auto will not be liable for indirect, incidental, special, or consequential losses arising from or related to the use of our website or products.

Any limitations described in this section apply only to the extent legally permitted.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for reasonable claims, losses, liabilities, and expenses arising from your unlawful use of our website or your violation of these Terms of Service.

This provision does not apply to the extent that applicable law prohibits such responsibility from being imposed on you.

19. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

Please refer to that policy for additional details about our information-handling practices and available privacy choices.

20. Changes to These Terms

We may revise these Terms of Service periodically to reflect changes in our business, website, products, services, or legal obligations.

Any updated terms will be published on this page with a revised effective date.

Your continued use of our website after changes take effect may constitute acceptance of the revised terms, where permitted by applicable law.

We encourage you to review this page regularly for updates.

21. Governing Law

These Terms of Service are intended to be governed by applicable laws of the United States and the State of Alabama, without overriding any mandatory consumer protections or other legal rights that apply to your circumstances.

Where applicable law requires a different rule to apply, that legal requirement will take precedence.

22. Contact Us

If you have questions about these Terms of Service or need assistance regarding our website, products, or services, please contact us.

Vorlax Auto

8001 Franklin Rd
Athens, Alabama 35614
United States

Email: info@vorlaxauto.com

We will review your inquiry and respond as appropriate.